Protecting Your Privacy

Our Client Privacy Policy

ComForcare Senior Services is committed to respecting the privacy of visitors to the ComForcare website. The only information that this website collects from public users is an email address whenever an email is sent to the Webmaster for the purpose of allowing an email response to any questions / comments received by the Webmaster. Beyond that purpose, the email address is not shown, given or provided to any third parties.

Some of our websites link to other sites created and maintained by other public and/or private sector organisations.

If you have any questions or concerns, please don’t hesitate to contact us. Please write to ComForcare Senior Services, Springfield Lodge, March Road, Wimblington, Cambridgeshire, PE15 0RW

Introduction

ComForcare Senior Services protects the privacy of your personal health information based on the requirements of the Information Commissioner’s Office and the Data Protection Act 1998.

ComForcare Senior Services informs you of the personal health information that is collected, and the safeguards in place to protect your personal information to the levels required by the legislation.

What is personal health information?

Personal Health Information includes your name, address, gender, age, and includes your health status and care needs.

Your Privacy Rights

Your right to access your information

You have the right to access the personal health information contained in your record. You also have the right to have this information corrected in your record. You also have the right to change or remove your consent.

Your right to voice your concerns

If you believe any of your privacy rights have been breached in any way, you may contact the Information Commissioner’s Office on 08456 30 60 60, or via their website: http://www.ico.gov.uk

Your right to know how ComForcare Senior Services collects your information

The knowledge and consent of the individual are required for the collection, use or disclosure of personal information, except where defined by law. ComForcare Senior Services will identify the purposes for which it collects personal information and will obtain consent prior to the time the information is collected.

Your right to know how ComForcare uses your information

ComForcare collects, uses and shares, with other health care providers involved in your care, personal and health information for the provision of in-home health and support services.

Contact Us

If you have any questions regarding the ComForcare Senior Services privacy policies, access to your record, correction of information, or if you have a privacy complaint, you may contact the local Privacy Officer at:

ComForcare Senior Services
36 Thorpe Wood
Thorpe Wood Business Park
Peterborough
PE3 6SR

0845 618 2768